Support Plans

Enhanced Support Packages, applicable to all Hippynet Products

Premium Support

More in-depth help outside the range of our basic support (included with all products). Choose this if you need ongoing help with submitting stream links, encoder queries & to have higher priority in support requests. This also provides with ongoing phone support and remote assistance (where applicable). We will spend time with you to understand your radio infrastructure in detail and provide recommendations / work proactively on your behalf

Extra Support

More in-depth help outside the range of our basic support (included with all products). Choose this if you need ongoing help with submitting stream links, encoder queries & to have higher priority in support requests.