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My Support Tickets
All of my listeners appear to be from the same IP address in Germany
This is caused by a limitation of Icecast when using our SSL Proxy. Listeners connecting through...
Can I create an M3U playlist and upload it to Centova Cast?
Question:Can I create an M3U playlist and upload it to Centova Cast, instead of using Centova...
Flash audio players and Centova Cast
Question:Why don't you include a Flash player with Centova Cast so that users can tune in to...
How does the automatic live/autoDJ switching feature for IceCast work?
Question: How does the automatic live/autoDJ switching feature for IceCast work? Answer:...
Kicking the autoDJ
Question:When I kick the autoDJ and begin streaming live, Centova Cast reports an outage.ORWhen I...
My stream if buffering/breaking up
If your audio is only breaking up for one or two listeners then the issue will be with their ISP...
Problems tuning in: Intro file plays, then stream stops
Question:When listeners tune in, they only hear the intro MP3 and then playback stops.Answer:Your...
Problems tuning in: Relayed stream stops after 30 seconds
Question:When listeners tune in to my relay stream, they are disconnected after 30...
Scheduled playlists do not start on time
Question:I scheduled a playlist to begin at a specific time of day, but it did not start on time...
Streams occasionally begin looping a few seconds of audio
Question:My listeners have complained that every now and again, the stream will get "stuck" and...
Unable to connect with live source / live encoder
Question: When I start a stream in Centova Cast, it reports that the stream has been started...
Unable to tune in to stream
Question:When I start a stream in Centova Cast, it reports that the stream has been started...
What is the difference between SHOUTcast DNAS and IceCast?
Question: I see that Centova Cast supports both SHOUTcast DNAS and IceCast. What is the...
My Support Tickets
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